This delivery and returns sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may collect the following information:
- contact information including email address
- demographic information such as postcode
- other information relevant to customer surveys and/or offers
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
All returns within 14 days of purchase are covered under our 'no quibble' money back guarantee and will be processed and refunded upon receipt of returned goods. All returns must have enclosed details of purchase (name / address / userid / email) to enable us to process the refund. We are not responsible for the cost of returns unless otherwise agreed upon. All our products are guaranteed for 12 months from the day of purchase, any problems with any of our products simply return the item for repair or replacement.